Provident Credit Union

Promoted articles

• What Privacy Notice options do I have to opt-out of direct marketing and limit sharing of my information?
• Should I use an envelope for my deposits, when using a Provident ATM?
• What is Provident's Routing and Transit Number?
• What do I need to become a member of Provident Credit Union?
• What are the tax advantages of a Coverdell Education Savings Account (aka Educational IRA)?
• Does a child need an ID in order to make a deposit to their Youth Savings Account in a branch?
• What type of transactions are covered by or qualify for Courtesy Pay Overdraft?
• What if I go beyond my Courtesy Pay Overdraft limit?
• How do I qualify for Courtesy Pay Overdraft?
• What do I do if I do not want to have Courtesy Pay Overdraft on my checking account?
• What is Courtesy Pay Overdraft?
• How do I sign up for Courtesy Pay Overdraft for my consumer account?
• What is my Courtesy Pay Overdraft limit?
• How do I send a domestic or international wire transfer?
• What do I do if I lose my Visa debit / credit card?
• How do I order checks?
• Is there a fee for Money Orders?
• What is the standard waiting time for check orders? Debit Cards?
• What if I need a printed copy of my Super Reward Checking statement and/or checks?
• What is Super Reward Checking?
• Where can I mail my loan payments?
• I'm having a hard time making my mortgage payments. How can I prevent foreclosure?
• How do I resume receiving automated fraud alerts via SMS text message if I have already replied "STOP"?
• What happens if the transaction in question in the fraud alert is legitimate?
• Is Provident’s automated fraud alert service safe and secure?
• How does Provident’s automated fraud alert service work?
• How much does it cost to use Provident’s automated fraud alert service?
• How do I opt-out of Provident’s automated fraud alert service?
• How do I register for Provident’s automated fraud alert service?
• What is Provident’s automated fraud alert service?
• Will I receive automated fraud alerts for both my credit and debit cards with Provident?
• What services does the Provident World+ Travel® Visa Signature® Card offer?
• What information will I need to complete a Provident credit card balance transfer request through online and or mobile banking?
• What if my Provident credit card limit is $5,000 and I request a balance transfer of $4,000 the day after I conduct $1,000 worth of purchases, will Provident balance transfer fees be posted after the transfer and bring my account over its credit limit?
• If I submit a balance transfer on my Provident credit card up to my max credit limit, will fees be added on top of my balance transfer amount and will my card be forced over my credit limit?
• What are the requirements to use Provident's online and mobile banking balance transfer service?
• Can I use Provident's online and mobile banking balance transfer service with my business credit card account?
• Can I transfer balances other than credit card balances to my Provident credit card?
• Are funds taken from my accounts immediately after I process a balance transfer via online or mobile banking?
• Can I transfer balances to my Provident Visa credit card?
• How can I notify Provident that I plan on using my credit card while traveling?
• Where can I mail my Visa payments?
• What is the dispute process for a Provident credit card?
• How can I submit a dispute on a transaction showing on my Provident credit card?
• Do I need to contact my other financial institution to stop my direct payment when participating in Provident's Skip a Pay promotion?
• Can I use Proofpoint Encryption to send secure messages to others?
• How does Provident encrypt its messages to members?
• What do I do if I forget my Proofpoint Encryption password?
• Can I attach a file, when sending a secure message to Provident through Proofpoint Encryption?
• Should I always use Proofpoint Encryption to send secure e-mail to Provident?
• How do I read an encrypted message, once I have clicked on the link you e-mailed me to go to the Proofpoint Encryption Registration site?
• What is a proxy?
• Where can I find a schedule of fees?
• Will my balance update right away after sending money through Zelle®?
• What are the requirements to use Zelle® through Provident Credit Union?
• Can I pay a small business with Zelle®?
• I’m unsure about using Zelle® to pay someone I don’t know. What should I do?
• Is my information secure while using Zelle®?
• Will the person I send money to using Zelle® be notified?
• How long does it take to receive money with Zelle®?
• Can I cancel a payment within Zelle®?
• Can I use Zelle® internationally?
• What is Zelle®?
• One of my secondary users has forgot their User ID. How can they retrieve their User ID?
• What information will I need before adding a secondary user to my business account?
• How do I change my email address or other personal information?
• Does Provident's Credit Score service offer credit report monitoring as well?
• Will accessing Provident's Credit Score service impact my credit and potentially lower my credit score?
• There is a section on the site that features both Provident Credit Union product offers and financial education articles. Why am I seeing this?
• What if the information provided by Provident's Credit Score service appears to be wrong or inaccurate?
• If Provident Credit Union doesn’t use their Credit Score service to make loan decisions, why is it offered?
• How does Provident's Credit Score service keep my financial information secure?
• Will Provident's Credit Score tool share my credit score with Provident Credit Union?
• Will Provident Credit Union use their Credit Score service to make loan decisions?
• Why do credit scores differ?
• How does Provident's Credit Score service differ from other credit scoring offerings?
• How often is my credit score updated?
• Is there a fee to use Provident's Credit Score service?
• What is a Credit Report?
• What is Provident's Credit Score tool?
• How do I request access to Provident's User Controls service?
• What personal information can I change for a secondary user?
• Can I remove or disable secondary users from accessing my account?
• Am I eligible for Provident's User Controls service?
• Is Provident's User Controls service available for personal accounts?
• What is Provident's User Controls service?
• One of my secondary users has locked themselves out of online banking. How do I reset their password?
• Is there a max number of secondary users I can add to my business account?
• Can secondary users have access to transfer to/from accounts?
• What accounts can a business owner/signer share with secondary users?
• How does Provident deliver alerts?
• Who can I send money to with Zelle®?
• How do I use Zelle®?
• Someone sent me money with Zelle®, how do I receive it?
• What types of payments can I make with Zelle®?
• How do I get started with Zelle®?
• What if I want to send money to someone whose bank or credit union doesn’t offer Zelle®?
• How does Zelle® work?
• Which account(s) are linked to my debit card?
• How do I sign out of online banking?
• Why does Provident use encryption when sending messages through the Internet?