Membership

Death of a Member

• Are there other Provident related accounts or services that I need to worry about?
• How long will it take for funds to be released?
• How are accounts transferred after an account owner passes away?
• What other documents might Provident require?
• How should I provide the death certificate to Provident?
• Where do I obtain a death certificate?

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Member, Account, and Routing Number

• What is Provident's Routing and Transit Number?
• How do I enroll in direct deposit for Social Security, VA, or other federal benefits?
• How do I set-up my Social Security direct deposit?
• What is my Provident account number?
• Where can I locate my Provident member number?

Member Referrals

• Who can I call with questions on ReferLive?
• What communication options do I have when sending referrals to Provident Credit Union via ReferLive?
• What are the requirements to qualify for the referral bonus Visa rewards gift card with Provident Credit Union?

Employer Groups

• How do I request literature about Provident for my employees?
• Will Provident give a presentation for my employees?
• As a business, how do I add Provident as a benefit for my employees?

Membership

• What do I need to become a member of Provident Credit Union?
• What information do I need to open a joint account with my spouse?
• Do you offer savings bonds?
• How can I send Provident an e-mail with a complaint, comment, or other feedback?
• How do I change my mailing address?
• How do I add or change the ownership on my account?

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